Customer Information: Information is collected at the time of a sale in order to complete the sale and deliver the products. Customer lists are not sold or distributed to third parties. 

www.amazonherbalproducts.co.uk does not use customer lists to send solicitations (except for reminder notices for continuing purchase of its products by it customers).

Credit Card Transactions: Credit card transactions are processed by Paymentech Internet E-Commerce Solutions. A professional payment authorisation service was chosen for added security and reliability. Information collected during transactions is maintained in their database for accounting and billing purposes. Information from these transactions is not released to third parties. Amazonherbalproducts does not maintain a copy of the credit card information on its customers. Card details are deleted from the system as soon as the order has been processed.

Web Site Log Files: We site log files are generated that collect the IP Address of the visitor, date, time, and pages visited. Aggregate reports for web site visitors are generated that do not contain personally identifiable information.

Advertising reports are generated that show the IP addresses of visitors who clicked on ads. This information may be sent to the advertiser to confirm the number of "click-throughs." The advertiser normally already has this information as a result of the user clicking on the advertisement. No additional information about the visitor is supplied to the advertiser. The log files are eventually deleted.

The web store uses cookies that keep track of items ordered. A user does not have to supply any personal information unless they decide to complete an order and pay via credit card. Orders can also be printed and paid by mail or fax without entering any information. These cookies are not used for any other purpose.

Mailing Lists:   www.amazonherbalproducts.co.uk may maintain subscription mailing lists. All users must confirm their subscriptions via return e-mail. Users are never added based on requesting information, making a purchase, or forgetting to uncheck some box during ordering.

REFUND POLICY: Once an order has been placed it may be cancelled at any time before the goods have been dispatched via email. Any payment that has been taken will be refunded in full. Provided that goods have not been used and goods are returned within the 7 days of being received,full refunds is available less postage and packaging.

DELIVERY:

Orders will be sent out within 5 - 10 working days of placing an order.